Get Back to Your Daily Life Faster with Our Rapid, Reliable Repairs – Guaranteed

 
 
 
 
  
 
Excellent4.8282 reviews
 
4.8
 
Excellent282 reviews
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joel Kuan 
 
30 October 2026
 
 
  
 
Every person on this shop is so friendly and easy going. I guarantee your vehicle will be in safe hands with them!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Daren Ogomori 
 
28 October 2026
 
 
  
 
My SUV was involved in an accident where there was damage from front tire to rear tire all across the passenger side.

From my initial reach out to Bay Cities Auto Body, Christina was very professional and reassuring.  Both Christina and Melyssa did a wonderful job administratively; with my insurance and rental car needs.  They both go above and beyond to ensure you are taken care of with clear instruction and care.

All throughout the repair process, I was kept up to date by Geo.  Geo is very knowledgeable and a great technician.  The job went past the estimated time of completion, but it was well worth it.  Everything that was damaged was accessed and repaired.  They even found a few things after test driving that they immediately took care of.

The car looks amazing, back to normal and it drives very cleanly.

I do not write reviews often, but this one was a must.  I would recommend Bay City Cities Auto Body to anyone that has auto repair needs - 110%.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Thomas Wright 
 
24 October 2026
 
 
  
 
I have been going to Bay Cities Auto Bodyever since the owner and I meet - both having sons in the same school. We never became close but when I needed “car work” I started going there. I would guess I have been a customer 6 or 7 times in the last 25 years. The dad has since retired and his son took over. I needed hel again this week and I will tell you this - nothing has changed in the quality of work. Still top of the line in my opinion.  Also - to no surprise, from the moment I walked through the door and told the gentleman I had an appointment - nothing but good things started to happen.  Every single person I talked to could not have been nicer or more professional and I mean that comment literally - could not have made my experience any better. I could go on, but my main reason to write this is to just share how easy and enjoyable my situation was made for me.
Thank you for taking the time to read this -
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carla M 
 
16 October 2026
 
 
  
 
I genuinely cannot say enough good things about Bay Cities Auto Body! From my very first phone call to the final pickup, the entire experience was exceptional. The team was transparent, communicative, and incredibly accommodating throughout the entire process. My car was repaired much quicker than I anticipated, and it looks absolutely amazing!

I especially want to recognize Melyssa, Christina, and Geovanny. Melyssa was so helpful in getting everything set up and making the process seamless. Christina was incredibly kind and welcoming, and Geovanny took his time to ensure I received quality service. Every single one of them went above and beyond!

What really stood out to me was the level of customer service. Every phone call, update, and interaction was pleasant. I never once felt like I was bothering anyone with my questions or follow-ups. They genuinely made me feel valued and taken care of.

Even the smallest gestures, like offering snacks and water or giving my daughter a little toy car, made such a lasting impression. It’s those thoughtful touches that really set a business apart.

The environment is so welcoming, and you can genuinely tell that the people here enjoy what they do and take pride in their work. It’s rare to find a place that delivers both exceptional quality and such outstanding customer service.

What started as a stressful situation turned into one of the best customer service experiences I’ve ever had. I’m beyond grateful to the entire team and couldn’t recommend Bay Cities Auto Body enough!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Michelle Burks 
 
16 October 2026
 
 
  
 
They did a fantastic job on my SUV. It looks brand new. I’m completely satisfied with the work.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 PITA TAASE 
 
15 October 2026
 
 
  
 
This is Auto Body shop is top notch in customer service and in their handling of the vehicles.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Victor Camacho 
 
5 October 2026
 
 
  
 
Excelente servicio de todo su personal....siempre sinceros...nunca falsos en sus comentarios...
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Chesley Kelly 
 
3 October 2026
 
 
  
 
Used Bay Cities before and woul
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Christian Ibarra 
 
1 October 2026
 
 
  
 
Bay Cities Auto Body went above and beyond. They've assisted me multiple times and each time the repair process was excellent. There was severe damage on both occasions. Geovani, the office staff, and manager were very professional and extremely courteous. Everyone at the site was genuine, professional, and knowledgeable about the insurance claim and my situation from the beginning. They maintained contact with me and the insurance throughout the process. Both times they returned the vehicle sooner than I thought and in better condition than it was before everything happened. The paint job and repairs made were great. Every time I was there I was impressed. I'm  extremely happy because the car is in mint condition again.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Steve Prado 
 
25 September 2026
 
 
  
 
Great customer service
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Isabelle Soriano 
 
24 September 2026
 
 
  
 
They did a great job on my car. Abraham and the entire staff were very professional and quick to communicate updates about what was happening and what needed to be done. They answered all of our questions clearly and kept us informed throughout the process. We are very happy with the service we received and truly appreciate their excellent work.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alexander Santa Ana 
 
17 September 2026
 
 
  
 
I recently got into a car accident and brought my vehicle to Bay Cities Auto Body, and I honestly couldn’t be happier with the experience.

From the very first phone call, they answered quickly and got me in right away. They didn’t have me waiting around. They took a look at my car and explained everything to me. I was originally told the repairs could take almost a month, but the team worked incredibly quickly.

I dropped my car off on September 2nd, and I was able to pick it up after only 11 business days!

When I came to pick up my car today, I was honestly amazed. It looked like I had just gotten the car off the lot for the first time. The work was done beautifully, and I’m extremely happy with how everything turned out.

I especially want to thank Geovany Castrejon (Estimator), Richard (Tech), Frank (Tech), and Mollyssa (Front Office) for all their help. Everyone was professional, helpful, and made the whole process much easier than I expected.

I definitely recommend Bay Cities Auto Body to anyone who has been in an accident or needs body work done. I would trust them with my vehicle again without hesitation.

Thank you, Geovany, and the entire Bay Cities Auto Body team! You guys did an amazing job!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Julia Salazar 
 
17 September 2026
 
 
  
 
Amazing work! The body shop did an incredible job repairing our Ford Expedition. The quality of the work exceeded our expectations, and the Expedition looks like new again. Everything was repaired beautifully, and we are extremely happy with the final result. I highly recommend them to anyone looking for quality body work and great service!
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Beatriz Centeno 
 
14 September 2026
 
 
  
 
Very good customer service desk , work overall good team ,,
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Monserrat Peralta 
 
11 September 2026
 
 
  
 
Muy contenta con el servicio, todos son muy amables y profesionales.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Wiley 
 
9 September 2026
 
 
  
 
My experience at Bay Cities Auto was excellent
The have a team that cared for their customers
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tay Blossom 
 
7 September 2026
 
 
  
 
Gio,Abel,Mellisa,Christina,& Brian are all the best. They demonstrated professionalism, customer service and friendly service. Very pleased with my auto repair.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Barrett Stamps 
 
6 September 2026
 
 
  
 
I am from out of state and was visiting family in the area after going to Disney Land and got rear ended by Tesla in my brand new Camry. My trunk and tail lights were crushed in making my return to WA state impossible so I had to have it fixed nearby. I called around some places and landed on Bay Cities Auto Body because of there high reviews. After calling and stopping by to get an estimate this guy Brian walked me through the entire process including telling me he would do everything in his power to use all Toyota parts which I requested. They had everything completed in a week and ahead of what they initially anticipated which was perfect. I received a call from a man named Carlos who walked me through everything they did and even got on the ground to show me the new bumper and everything they repaired and replaced. Hands down the best service I have ever received from a body shop. Believe the reviews. This place is special.
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 jesse alv 
 
29 August 2026
 
 
  
 
Brought my car in for repair after bumper damage, friendly staff, informative on updates, and AAA communication with them was great too
  
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 richard guilfore 
 
28 August 2026
 
 
  
 
Phenomenal Work..
  
 
 
 
 
 
 
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